Okuma protects your investment with the most comprehensive customer service program in the industry. Through Okuma’s industry-leading service, we promise Constantly Available Resource Experts any time you need them.

You have six ways to keep your Okuma machines in top running order: 24/7, True Blue CARE Remote, Board Repair, Spindle Exchange, and On Site Service.

Our network of more than 250 qualified service technicians, strategically located throughout North America, average 8 years of technical experience and continually participate in classroom and factory training.

Our customer relationship management software (CRM) catalogs all field support questions, problems and their resolutions, allowing our service technicians access to a full history of solutions. CRM also provides a record of service calls and their outcomes in case you need help from multiple service sources.

Plus, with global data and inventory, most parts can be found and shipped within 24 hours.