With Okuma CARE Remote our technical experts can provide diagnosis and problem solving as if they were at the machine location, thanks to the innovative PC-based technology of our new THINC control (required for CARE Remote). Using a secure Internet connection and wireless technology, our technicians can access your machine directly and walk the operator through the resolution of the problem. Should your problem require more complex action or replacement parts, Okuma CARE Remote can get that process started immediately, getting you back up and running quickly.