Okuma meets new standards for delivering exceptional customer service and quality products.
Okuma America Corporation has been awarded the ISO 9001:2015 certification by PRG Inc., (Preferred Registrar Group). Okuma is the first, and currently the only CNC machine tool builder to earn the latest ISO (International Organization for Standardization) certification.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
By implementing ISO standards, Okuma reduces operating costs by minimizing waste and errors through improved systems and processes. It also gives Okuma the ability to work with various markets to ensure the compatibility of products and services. All of these practices make it possible for Okuma to offer machine tool customers a high quality product at a competitive price.
For detailed information on Okuma’s ISO certification you can read the blog post at http://www.okuma.com/blog-iso-certification. For more information about acquiring an ISO certification visit http://www.iso.org/iso/home.htm.