When you invest in Okuma, you’re trusting us to provide nonstop productivity and high performance during every cut. That’s why we optimize your investments with a variety of exclusive services that maximize production and minimize downtime, so you can keep innovating around the clock.
For more than 30 years, we’ve provided 24/7/365 technical support to our customers in the Americas.
Unsurpassed technical assistance from our experts any time, any day of the year
No matter what you need, support is always free
Our distributors can often make same-day or next-day visits to your shop
Have a service request? We’ll take care of it ASAP.
MAKE A REQUEST →We train, test, and upskill our service technicians as part of the Okuma Certified Service Technician program so they can deliver the highest levels of service excellence. This includes our Master Certified Technicians, who participate in a 4-day skills assessment and complete advanced efforts of continuous improvement.
LEARN MORE
Recertifications are necessary to maintaining optimal machining performance — they keep double column machining centers leveled, squared, and aligned to promote uptime, increase overall efficiencies, and extend machine tool longevity. A static accuracy reset laser - pitch error compensation reset can restore double columns to like-new conditions!
For every double column machining center we make, we’ll also perform geometry checks and a 100+ point inspection with written recommendations of our findings.
Our subscription-based software protection package for the OSP control delivers daily updated pattern files to detect the latest type of potential viruses from corrupt devices or malware. Our service teams and distributors have details on installation and instruction!
Okuma services will make sure of it.
