A shared commitment to a superior customer experience

For many of our customers, a distributor is the true face of Okuma. They’re the local resources, the faces you recognize, the ones who show up at your door when you have an unforeseen maintenance issue. By strategically partnering with entrepreneurial businesses who are not beholden to large corporations, Okuma customers can work with companies in their communities, in the places where you eat and play and live. This resident advantage means they have a true sense of local trends, and are perfectly suited to meet your specific machining needs—whether that’s with an Okuma machine or by recommending one of their complementary lines, products, or services.

"The technology that’s in the control is unlike anything else in the world today and we’re very fortunate to represent a brand like Okuma."
-Greg Hartwig
Vice President of Marketing & Sales, Hartwig

We’ve spent over 35 years partnering and retaining the best machine tool distributors in the Americas, which has led to a distribution network that now includes nearly 2,000 sales, service, application engineering, and back office personnel—all of whom are backed up by our own service staff and engineering experts based in Charlotte, NC. While others in our industry have abandoned the distribution network model, we are further embracing it. The reason why is simple: the best decisions are made from having accurate and current intel, and the customer feedback we receive from our trusted distributor partners allows us to improve on every subsequent customer interaction, and enhance our products accordingly.