At Okuma, our mission is to passionately pursue a customer for life. While this starts with offering CNC machine tools with unparalleled quality of construction and performance, the pursuit continues long after a new machine arrives on your shop floor. With a commitment to 24/7/365 parts and service, and an expansive distribution network that solves manufacturing problems locally, we strive to provide an exceptional customer experience that extends far beyond a new purchase.
To us, it’s personal. And as we stand ready to prove, you don’t just have to take our word for it.
"In the middle of the program, at any point in time, you can completely stop the machine and then hit restart, and it goes right back to where it came from. That's a pretty nice feature. With all the technology and functionality—from the PC-based controller to the speed the machine can run at—we're able to run parts in less time and compete with the rest of the world."
"Okumas are built with heavy iron, and we have very little trouble with them. They just keep holding up and repeating. We can still hold plus or minus 5 to 10 thou, so we’re holding very tight tolerances with them. Some of our Okumas are beyond 40,000 hours on the clock meter, and we can still run parts in the high tolerance range."
"Coming from an old school perspective, I'm looking at the cast iron of a machine. We elected to go with the solidness of the Okuma, thinking that it would be a lot more rigid and the horsepower of the machine would be higher as well."
-Richard St. John
"Efficiency is critical to our overall success. That's why we like the Okuma CNC machines, because we don't want breakdowns, and we don't want bad parts."
"In my early experience, I noticed the Okumas were the type of machine that helped to do special things, especially in jobbing shops. Handling things like restarts on can cycles, they made things easier, working for me, not against me. Afterwards, when I started running other machines, I was surprised when I had to do things like restarts in a more cumbersome way. Then I realized how unique and beneficial the Okumas are."