Our relentless quest for customer satisfaction

At Okuma, our mission is to passionately pursue a customer for life. While this starts with offering CNC machine tools with unparalleled quality of construction and performance, the pursuit continues long after a new machine arrives on your shop floor. With a commitment to 24/7/365 parts and service, and an expansive distribution network that solves manufacturing problems locally, we strive to provide an exceptional customer experience that extends far beyond a new purchase.

To us, it’s personal. And as we stand ready to prove, you don’t just have to take our word for it.

We’re committed to enhancing the operator experience

SO YOU CAN REACH YOUR FULL MANUFACTURING POTENTIAL

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"In the middle of the program, at any point in time, you can completely stop the machine and then hit restart, and it goes right back to where it came from. That's a pretty nice feature. With all the technology and functionality—from the PC-based controller to the speed the machine can run at—we're able to run parts in less time and compete with the rest of the world."

-Dave Karlstadt
Karlstadt Machining

WE’RE DEDICATED TO THE HIGHEST LEVEL OF CRAFTSMANSHIP

AND THIS APPLIES TO EVERY SINGLE PRODUCT WE MAKE

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"In 1987, we bought an LB15, and it did a really good job. So we bought two more Okumas and we just kept sticking with them because they're reliable CNC machines."

-Giovanni Riccardi
Precision Metal Machining

"The Okuma Brand is the 'Cadillac,' or better yet, the 'Tesla' of CNC machines."

-Nubia Pérez-Blaine
Gretna Machine Shop

AT OKUMA, WE’LL NEVER STOP INNOVATING

OUR BUILD QUALITY IS DRIVEN BY CONTINUOUS IMPROVEMENT

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"One of the things I've learned is that quality is in the details. The Okumas have the strength and reliability, no doubt. Where they really shine is they intuitively work for me, not against me."

-Dawson Marks
Martec Precision

"Okumas are built with heavy iron, and we have very little trouble with them. They just keep holding up and repeating. We can still hold plus or minus 5 to 10 thou, so we’re holding very tight tolerances with them. Some of our Okumas are beyond 40,000 hours on the clock meter, and we can still run parts in the high tolerance range."

-Dave Karlstadt
Karlstadt Machining

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"Coming from an old school perspective, I'm looking at the cast iron of a machine. We elected to go with the solidness of the Okuma, thinking that it would be a lot more rigid and the horsepower of the machine would be higher as well."

-Richard St. John
Alliance

WE PLACE EXCELLENCE WITHIN REACH OF OUR CUSTOMERS

OVER TIME, LESS DOWNTIME LEADS TO LOWER COST PER PART

"Everyone we talked to said downtime is minimal with Okumas. The dilemma was, I couldn't afford our first Okuma. But I also couldn't afford not to have one. It took me a long time to buy/afford an Okuma lathe and mill, but now I know that they are worth every penny I paid. And these days, they are pretty competitively priced."

-Tony Salloum
VAC Motorsports

Every okuma machine is built to stand the test of time

And is backed by a full machine and control warranty

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"To me, the ideal machine is the one I can rely on to power up every morning and make good parts all day. When we turn it off in the afternoon, we have confidence that it will start up the next day and do the same all over again. That's why we buy Okuma."

-Don Barth
Dimension Machine

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"These machines work faster and we can push them harder. You just can't kill an Okuma."

-Giovanni Riccardi
Precise Metal Machining

Your productivity is our priority

And we're unwilling to compromise on quality

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"With our Okumas, setup time has been cut in half, training is greatly reduced, and we have better quality with fewer rejections. Even though we have blind operators, our productivity makes us very competitive. I can run the Okumas eight hours, day after day, at 100% and just keep knocking out parts. And it's still high-quality parts."

-Harry Pike and Loren Schleppy
Lighthouse for the Blind

"In my early experience, I noticed the Okumas were the type of machine that helped to do special things, especially in jobbing shops. Handling things like restarts on can cycles, they made things easier, working for me, not against me. Afterwards, when I started running other machines, I was surprised when I had to do things like restarts in a more cumbersome way. Then I realized how unique and beneficial the Okumas are."

-Dawson Marks
Martec Precision

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At okuma, we’re professional problem-solvers

Which allows our customers to maximize efficiency

"We can teach young people coming in on one Okuma, then they can pick up from machine to machine, instead of starting over with each new experience. That translates into an automatically cross-trained workforce for me."

-Don Barth
Dimension Machine

"Quick turnaround times are our specialty and the Okuma 5-axis helps us accomplish that. Our strong workforce is cross-trained in multiple areas to maximize our flexibility."

-Brandon Every
Vector Tooling Technologies

We passionately pursue a customer for life

This mission guides everything we do

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"We want to be all Okuma. We like the reliability, the stability and the service response, for sure. Add to that the teamwork they provided as we innovated the process for automation, and we think we have the formula for continued success and transformation of our industry."

-Jim Legg
LB Pipe & Coupling Products

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I drove down to Charlotte last year and spent a day testing the [GENOS M660-V] out. We brought material, we brought fixtures, we brought our own tools, and what we were able to do in just one day on a showroom machine was pretty awesome, and it was a big confidence boost in bringing it in to our shop. 

-John Saunders 
Saunders Machine Works

Join the Okuma family and get started

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