Okuma is ISO 9001:2015 Certified

Okuma has recently obtained ISO 9001:2015 certification, and is the first machine tool builder to achieve this. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

A Thorough Process

The process Okuma used to obtain their ISO 9001:2015 certification was quite thorough, and was accomplished in six months. Here are the steps of their process:

1. Training - Get trained on the new standards. Set up a transition team and internal auditors, and make sure everyone is up to speed.
2. Gap Analysis – Identify beginning status compared to where you need to be to obtain the new certification. This includes identifying things that need to be added or updated, and taking steps to fill these gaps.
3. Update Documentation – Once changes are made to address the gaps, update documentation accordingly.
4. Internal Audits – Have internal auditors check and confirm you’re following all of procedures correctly.
5. External Audits – Have an external auditor committee visit your facilities and determine your certification status.

Commitment to Quality

There are many benefits to obtaining the latest ISO certification. Customers can feel secure in knowing that you’re certified up to the latest standard. You’ll have the most current processes in place for things like tracking information and customer communications. And overall, maintaining ISO certification is a great way to demonstrate your commitment to quality.